CUSTOMER REACH 

More channels >> more conversations  >> more payments 

CUSTOMER REACH 

Connect with customers across messaging and voice channels

Webio Collection's let's the business engage with customers in any messaging channel 

Engaging with customers, assessing vulnerability and getting payments is

a constant challenge.

 

With the pace of change around customer communications and rise of messaging

apps  as the customer preferred contact channel, the focus in collections is shifting

from hammering customers with phone calls to engaging in a fair, timely manner that

results in payments and a better customer experience 

Traditional communication strategies are not diverse enough and hammering customer

with calls, letters and outbound SMS messages for many are becoming ineffective with

contact rates diminishing..  Coupled with the rising cost-per-successful contact, traditional 

customer contact strategies are not delivering optimal results.

 

More channels >> more conversations >> more payments

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